03:13 12 Jul 20
Great fast service!!
00:21 10 Jul 20
22:04 08 Jul 20
I scheduled an appointment for my a/c unit. They had my car well over two hours before they told me I needed new tires. 🙄 (I had the wrong size apparently all this time) No problem... ( Q? Will you be able to get my air working?) Two and half hours later... Answer is no!!! You need to pay another $115 just to test it. 🤔 So basically I just paid for some tires and DIDN'T GET MY AC FIXED PULSE WAISTED TIME AND UNNECESSARY MONEY? 🤬🤬🤬 Two weeks later I go to Midas ... My break's are bad and in desperate need of replacing. Rotors grinding 👀 (WOW 🤦🏾♀️ I JUST GOT NEW TIRES) 😲 You would think they would of told me this at M&W two weeks ago instead of trying to get me to buy new tires!!!! Oh and by the way...your blower plug was unattached!!! SOME PROFESSIONALS 😠😠😠😠 #VERY UNSATISFIED CUSTOMER!!! ⚠️⚠️⚠️⚠️⚠️
13:30 08 Jul 20
Great service and very helpful staff.
21:39 26 Jun 20
I have been buying tires at M &W since 2013. I live in Kalamazoo, and I think it's worth the hour drive to do business there. I just purchased a new set of Bridgestone tires this week, and I was impressed with the Covid 19 protection protocols in place, and the attention to sanitation. I really appreciate the attention to detail that the technicians have, and if they find something additional that needs work, they are upfront about what it will cost and how long it will take.
13:45 26 Jun 20
Awesome service.Mike had me in and out within 10 minutes time.All the M & W crew always greet their customers with a smile and welcome.Must visit when you need tires or service.
13:53 22 Jun 20
18:38 18 Jun 20
M&W Tire was the spot for me.Walked in to buy a trailer and they had exactly what I wanted.The help was great. I was in and out in no time.They attached the trailer to the truck and I was gone.Professional, quality, and value will keep me going back. I live 3 hours away and will definitely go back.Check them out. Larry
20:59 16 Jun 20
20:24 12 Jun 20
I have been bringing all of my family’s vehicles here for years, and they consistently run a clean, honest business, and always ask before doing anything so I know what it will cost.
18:06 11 Jun 20
excellent services in a timely manner!much appreciated!!
11:54 08 Jun 20
16:29 04 Jun 20
15:43 21 May 20
Very great group of people working there and was in and out within an hour for an oil change. Would recommend them to others.
13:29 18 May 20
I’ve been coming here for over 30 years to service all of my vehicles. Always friendly staff, with thorough work and timely returns. If there’s a problem or concern ... they make it right! They care about their customers, and their vehicles. Highly recommended.
16:57 12 May 20
This was my first time using M&W for service on my Jetta and it was during COVID-19. They’ve taken excellent precautions while still providing a very professional service. Turn around time was great between inspection, ordering the parts and repair. Prices seemed very reasonable and best of all, my car runs/sounds better than it has in a couple years. Overall a very positive experience. I think I may have found “my” mechanic in the area.
00:09 09 May 20
16:00 08 May 20
13:15 07 May 20
They treat my wife like an adult and doesn't try to pull the wool over her eyes. Friendly, reliable, professional. We have used them multiple times for multiple vehicles, always a positive experience.
18:03 04 May 20
14:53 27 Apr 20
I originally reviewed m&w with a 3 star review. But after a 2nd and 3rd trip there and speaking one on one with a few of there technicians and serviceman they went above and beyond to make sure I would be satisfied from here on out!!Extremely recommend demanding Charles or Stephen to do any work. That was my first mistake
14:25 27 Apr 20
I went somewhere else to get my oil changed and check out a leak in my tire. There was a nail in the tire and it could not be repaired. The place I was at did not carry my tire so they recommended M&W. I went over there without an appointment and was taken care of right away. Was in and out in literally 30 minutes. Great, fast service.
13:56 21 Apr 20
Excellent service staff. Keep me informed of my vehicle status . Excellent Covid 19 policy in place for customer protection. Made appointment, left car out front. When work was complete car was put outside to be picked up. 5 stars from me
13:36 20 Apr 20
20:59 15 Apr 20
I was having problems with my car starting. Autozone told me it wasn’t my battery but it was my starter. I went to M&W tire to get it replaced and told them I just needed to get a starter put in. They suggested that I pay to get a test to make sure it’s the starter because they didn’t think it seemed like the starter. I paid for the test and they told me my starter looked fine, but my alternator wasn’t good. So I then paid to get a new alternator put in. When I left it seemed fine, but my problem wasn’t fixed and my car still died often. Later on my car died and jumping it didn’t work at all. So I had to have it towed to the nearest auto repair. That place told me it was the starter. So I paid for an alternator and went through all that and it ended up being the starter like I originally thought. I spent a lot of unnecessary money. But on a positive note I did end up at a different auto shop where they weren’t completely over priced. I would not recommend this place at all.
23:53 02 Apr 20
16:39 01 Apr 20
With all that is going on with the social distancing and making sure people are safe. This place has it all under control. They were very professional and had my tires put on in a timely manner. Made it all an easy process. Also they do have some programs they told me about they may help get you the repairs needed and being able to pay payments. I was very pleased and will difently use them again.
Tammy Nakandakare da Silva
15:00 23 Mar 20
03:04 16 Mar 20
GOOD AUTO REPAIR AND TIRE SERVICE 👍👍👍👍☺☺☺☺
18:43 12 Mar 20
We use M & W Tire for our cars and could not be happier. They offer excellent customer service and are always fair/reasonable when it comes to pricing.
20:57 11 Mar 20
The crew at M&W were very pleasant. I felt comfortable with having them work on my vehicle, and would do it again. They brought a couple additional items to my attention, but I never felt pressured to purchase more than I felt I needed. I would recommend their services to anyone in need of quality auto repair. As for right now, my car is running beautifully with it's new alternator. Which getting to to replace was no simple task. Radiator needed draining, radiator fan needed to be removed, etc. I looked into doing it myself before understanding just what needed to be done. No simple thing. Thank you M&W it's been a pleasure!!
15:51 11 Mar 20
So glad to have found a reliable and great customer service oriented business to take care of our vehicles! Will be bringing in our other cars for service soon! Thank you M & W Tire!
14:20 09 Mar 20
I've had all of my personal and company-owned vehicles repaired here for over thirty years. That includes a motorhome, a classic muscle car, a diesel van, and many "normal" vehicles of varying ages and conditions. I have always been impressed by thier professionalism and quality of work. On the very few times that anyhing failed they have always stood behind their work. The fact that I have recommended them to friends, family and co-workers since the late 1980's says it all.
15:14 02 Mar 20
15:06 26 Feb 20
Our brake line failed on a trip up to Michigan. AAA towed and recommended M&W. We couldn’t be happier with the repairs and the fast service.
13:42 25 Feb 20
These folks were terrific. I had a blow out on the highway, and they delayed their lunch to get my car fixed. I highly recommend them!
16:08 24 Feb 20
They did save me money from getting 2 rooms for the night and a rent-a-car. The loaner was great for the 2 1/2 hour drive to Chicago.
21:26 22 Feb 20
good service, little pricey
15:45 21 Feb 20
19:05 20 Feb 20
Went in for a oil change and tire rotation. They got my truck back very quickly. Even removed a nail that was stuck in my tire they said that they checked for leaks and it didn't puncture so no extra charge. Recommend this place to everyone I meet.
18:55 20 Feb 20
20:16 18 Feb 20
16:39 17 Feb 20
The work my car needed was done in a professional and timely manner. I don't worry the work was done properly.
14:17 31 Jan 20
Great service, friendly staff who are good at explaining complicated issues in a down-to-earth way, without sounding like they're talking down to you. The waiting room is comfortable, the free popcorn & cookies help the medicine go down, and the free loaner cars can be a lifesaver for longer repairs.
00:57 24 Jan 20
These guys have amazing customer service, fast repairs, honest damage appraisals, and are friendly and straightforward. I had my car towed here after going into a ditch and they called me first thing the next morning to start work on it. Don was funny, to- the-point, and communicated everything I needed to know for pickup and payment very well. I didn't break the bank and I didn't have to stress. If you are going to break down I would highly recommend breaking down in Benton Harbor and having whatever towing company you choose pull you to M & W Tire.
20:44 23 Jan 20
Such a great business to work with. Knowledgeable staff that are able to assist with any problems you have. Would recommend to everyone!
21:08 21 Jan 20
Ask for Mike.
14:36 20 Jan 20
Another great experience from this local well established company.
22:05 15 Jan 20
Took my truck in for an alignment and new tires. Great work and great tires. Much improved since the previous owner.
19:05 12 Nov 19
M and W Tire has always been wonderful to work with! Adam, Mark, and the guys are very friendly and professional!I highly recommend taking your vehicle to them!!