16:06 26 Apr 22
Don and mark great guys forsure so helpful. Got new tires for the Dodge caravan super impressed with their knowledge. Will be back with more business.
15:50 26 Apr 22
Discovered a front stabilizer bushing was completely missing two days before we were leaving on a trip to Virginia. Called M&W to see if they could fix it. Luckily they had the time. The price they quoted was exactly what the bill came to. No added charges. Good group of people. I will take my vehicles to them for servicing in the future.
13:32 25 Apr 22
Every time I take my car here, they act like I am the most important person at the counter. You can tell they genuinely appreciate my business. This latest time took a bit longer, so they gave me a courtesy car to drive, causing zero interruptions to my life. They really are a step above your average vehicle care. If you end up hanging out there to wait for your vehicle, they have a great facility with lots of room to work while you wait.
22:40 20 Apr 22
I was going on a road trip with my family and the day before I had a flat tire. I called two other of the big chain tire stores and they couldn’t get me in for over a week. M and W was able to get me in that day and saved our family road trip. They were very professional and did a great job. I will be a customer for life with M and W!
16:13 19 Apr 22
Great service and helpful. Would highly recommend.
17:03 29 Mar 22
I dropped off my Ford F350 with a number of warning lights coming on. And asked the staff to address all of them. Not only did they fix the issues at hand, but they also went above and beyond. Since I purchased this vehicle, it has had a number of strange electrical problems, including the interior cab lights would not come on when the doors were opened. I have looked for blown fuses, bad switches, but it was only a minor nuisance and so it never got addressed. M&W repaired even that minor issue. This vehicle has not run or driven this well.
14:57 23 Mar 22
Our car broke down in the area, and AAA had our vehicle towed here. I'm always nervous about using a different mechanic garage, but they were great! Our car was there for a week and we spoke with Mike the entire time. He was good at explaining the issues and talking through our next steps. It unfortunately needed a new engine, so we decided to have it sent to a salvage yard. They let us keep the vehicle there for a few days until we could travel there again to clean it out. They only charged us for the labor on it and the couple things they had already fixed that couldn't be undone. I also appreciate how thorough they were, they easily could have stopped at the first thing they noticed (cracked coolant tank). But then we would have tried to drive it 7 hours again on a bad engine.
14:24 17 Mar 22
Hit an enormous pothole and blew a tire. M&W got the right tires ordered ASAP, installed and aligned, and treated the car carefully in the process. Highly recommended!
01:50 09 Mar 22
Mike was super great. The tires I had originally wanted he couldn't get but hooked me up with an even better set. Lower cost and more mileage. Very friendly and great sense of humor. They had a special running that I couldn't resist. I just bought my car and wasn't sure what I was looking at as far as putting money into it. So they did an overall inspection and gave me the scoop from minor to major. They show you pics of the situation and explain to in depth what is needed. Whether it'd be right away or what to expect later down the road. I'll continue to do service with them in the future. Even though I live in South Bend, IN, the drive is worth the customer engagement experience...Thanks guys!
21:59 07 Mar 22
Work was done in a timely manner. Very happy with everyone from the front desk too the gentleman's preforming the work in the back. Mike kept me informed on every detail.
14:48 04 Mar 22
Refused me a job over my Facebook since when is a job allowed to discriminate you on freedom of speech would definitely not do business with a place that is like this
16:29 21 Feb 22
Mark was our service connection and he was so efficient and kind. We blew a tire out from the potholes that are everywhere on i94 next to Benton Harbor. Our car doesn’t have a spare and they did not have the correct tires in their shop. Mark called around and found 4 of them and had them couriered and put back on within 3.5 hours. We felt so lucky to get out in that kind of time…. They didn’t waste any. Thank you!
19:16 15 Feb 22
Good products & good service !Wait time was not bad !
16:21 15 Feb 22
Headed through Michigan and on the road my tire was leaking, they got us in quickly, got my tire fixed, and checked my entire vehicle (and sent a detailed report of what was wrong), all for a reasonable price.
17:20 11 Feb 22
Feul pump relay switch replaced and a belt...bill over 500 dollars. Overpriced. This business is in Benton Harbor yet this business does NOT support Benton Harbor Schools. This business does support St Joe and Lakeshore. Maybe this business should set up shop in St Joe or Lakeshore.
19:36 07 Feb 22
I hate being helpless but when it comes to tires I know just that I need them. So when I had a flat, I knew where to go . M&W was very helpful. My tire wasn't fixable and needed to be special ordered so I thought, oh no, it'll be a week and tons of money. But no, it was done the next day and didn't cost anywhere near what I thought it would. So great job all!
16:16 07 Feb 22
Don took the time to find and compare tires for me. Everyone has always been very friendly and helpful.
16:46 03 Feb 22
Blew a tire and needed to replace it. Figured id replace all 4 while i was at it. Mark at MW Tire looked and decided i only needed to replace the front 2 tires and not all 4. I mean what tire salesman does that?? He saved me over 350$ Thats honesty and thats what this world needs more of. He said getting an alignment was recommended so we did that. Thank goodness because it snowed like crazy the next day and everything was just fine. All i know is there is a lot of shady people in this world today and i found a place i can trust to give me an honest opinion. Thanx Mark
17:03 02 Feb 22
Excellent Service! Lead technician called to inform of the found issue prior to replacement. Also, advised of other maintenance concerns and asked if I'd like them addressed. Front desk staff were very polite and friendly. Overall great experience and will return for future vehicle concerns.
02:24 02 Feb 22
Mounted Blizzaks onto my daughter's Jeep Patriot.Very thoughtful and professional. Valued my time and went right to work and finished promptly. Also diagnosed a suspension issue for me. A nice experience. Nice clean restroom also.
23:37 20 Jan 22
I had a great experience with Mike and the M&W team. They were very professional, careful and provided a great quality work. Definitely recommend them!
19:50 12 Jan 22
I’ve used M&W for over 20 years. The service is always great and I feel like family when I’m there.
17:33 10 Jan 22
Did good work
16:51 10 Jan 22
Called early morning got prices on tires. Wasn’t sure what we were going to do until later that day, but when called tires were already sold, but when I called and told them the prices they told me earlier they did all they could to find tires for very close to same price as earlier in the day and did! They were very professional timely and very good customer service. Would recommend for family and friends and will be a customer for future purchases.
16:44 10 Jan 22
Always looking out for my best interest-always explain my options
14:16 03 Jan 22
They fit me in last minute and were great to work with. They communicated with me along the way and did not pressure me into anything I didn't want to do. I would highly recommend them.
21:24 27 Dec 21
Excellent waiting area! Fast service! Had a tire leak - honest good company.
21:11 21 Dec 21
Just over $165 to mount 4 tires. Plus 4 stems and disposal of old tires.
19:14 21 Dec 21
These guys are amazing. I walked in 20 minutes before closing and they replaced one tire and had me on the road in 40 minutes!
20:27 18 Dec 21
Thanks for the great service
15:43 10 Dec 21
I was having trouble getting my car in anywhere and then I called M & W tire and they got me in right away! Very nice people and great service:)
01:43 09 Dec 21
Mark got my car in and out in 45 minutes at the end of the day-No problems or waiting-He also got me tires for my wife’s car and it was the same fast service.He got the tires over the weekend while the other guys couldn’t get them
15:31 05 Dec 21
My dad would always take care of my car for me, and he passed away at the end of October. I was extremely nervous going by myself, and was afraid of getting ripped off. What I was afraid of, and what my experience was were two different things! Mark was absolutely amazing, gave me different pricing to choose from and I felt extremely welcomed and informed here. I work an hour away and needed tires immediately and they got me right in, and out the door in about an hour. Highly recommend and will definitely keep coming back for future needs!
17:39 30 Nov 21
My car was tough to handle on the slightest change in road conditions. M&W looked at my tires and assessed that new ones were needed. They took my information and ordered the tires. A couple of days later, the tires arrived. I dropped off my car and they had the new ones on, car aligned, and it was ready to go! I am ready to go with a safer car for winter driving! M&W was professional and great to work with!
21:47 27 Nov 21
We were traveling from Ohio to Michigan for vacation when we experienced a flat tire. After putting the spare on, we came across M&W tire via Google and saw many positive reviews.When we arrived the M&W the team quickly assessed that our existing tires were in poor shape and suggested new ones. They quickly installed the tires and we were on our way in a little over an hour. Additionally, the cost was beyond reasonable. I wish M&W was locates in my town - I would happy choose them as my tire place. Don was awesome and communicated every step of the process.
19:42 24 Nov 21
Great service just a little high priced
13:26 05 Nov 21
The staff were very professional and courteous. Took care of my problem quickly and got me on my way.